Since cmgroup.net is offering non-tangible irrevocable goods we do not issue refunds once the order is complete and the product is sent or downloaded. As a customer you are responsible for understanding this upon purchasing any item at our site. In addition, there are no cancellations of online orders that have been delivered successfully.
However, we realise that exceptional circumstance can take place with regard to the character of the product we supply, therefore we do honour requests for the refund on the following reasons:
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don't guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
If you have any questions or concerns, please contact us at: firstname.lastname@example.org
CM group reserves the right to modify this Refund Policy and Cancellation at its discretion.